EXCELLENT Based on 38 reviews Mike Novak2025-04-18Trustindex verifies that the original source of the review is Google. Fantastic service and very fair pricing. I needed the mold remediated fast for a quick cash closing and Colby had a crew out there within 24 hours. Amazing and highly recommend! Jade Chen2025-03-25Trustindex verifies that the original source of the review is Google. Me and my family want to give a shout out to Colby and Edgeline Restoration for helping us in a time of need, dealing with first major water damage. He came to meet with us on a very short notice, performed a very thorough inspection of the damaged area and talked us through the process to address the repairs. He then followed up with emails to provide additional helpful info, while never trying to upsell anything. Interactions with him have already made this whole catastrophe less stressful. Would highly recommend this company to others who find themselves in a similar unfortunate situation. .2025-03-10Trustindex verifies that the original source of the review is Google. Edgeline Restoration is the strong partner you want to advocate on your behalf. Their professionalism, effectiveness, and quality of work cannot be overstated. From start to finish, Colby and his entire team demonstrated their ability to handle my situation with integrity, care, precision, and patience. When I had the displeasure of experiencing a burst water pipe, I first opted for the preferred restoration provider my insurance suggested. This was a mistake. To their credit, they were able to ensure coverage. However, the service provided wasn’t the experience I was hoping for. In deciding to get a second opinion, I was lucky to find Edgeline Restoration through a public adjuster. The owner Colby responded quickly to assess the situation. My home was tested for the presence of moisture above acceptable levels using instruments and tools to collect actionable information. Each recommendation Colby makes to restore your home is supported by the facts of this data. He is happy to take the time to explain circumstances so your choices are well informed. Weekly updates were also provided via email/text/phone including pictures when relevant. Once the extent of damage was determined, necessary demolition was performed safely. Materials that could be salvaged and reused were preserved. Their attention to detail in this regard was impressive. All hardware and components required for re-installation of household fixtures and accessories (blinds, closet shelving, sinks, disposals, outlet and light switch covers, etc.) were saved and accounted for. This helped to keep future costs down. Despite the movement of materials varying in large size and weight, plus limited space in the garage due to furniture and other items left on the premises, no additional damage to the house or goods on property was detected. Colby saw to it that expectations were met from beginning to end. His passion and expertise for this work is obvious and he means to do right by his clients. With an encyclopedic knowledge of the industry, he possesses the cachet necessary to keep your home’s remediation project progressing in the right direction. I would not have gained a favorable outcome without the help of Colby and all of Edgeline Restoration. jerry henderson2025-03-08Trustindex verifies that the original source of the review is Google. Colby was a great guy. The team came in and got right to work. I had the results in a few short days. It was pretty nerve racking my son was fresh out the hospital is the reason I had them come in. He got me the results and talked me through them. Super knowledgeable. Thank you COLBY Jim Clark2025-03-02Trustindex verifies that the original source of the review is Google. Excellent work. Good clean up. Jared Z2025-02-08Trustindex verifies that the original source of the review is Google. Had a great experience working with this company. Colby and Alex were both very professional. I would definitely work with them again in the future. t just2025-01-29Trustindex verifies that the original source of the review is Google. Highly recommend! I’ve had the pleasure of working with Edgeline Restoration twice, and both experiences were exceptional. Colby, the owner, was directly involved in both projects, and I couldn’t be happier with the results. The first time, I had major water damage to my home that required extensive repairs. As a first-time property owner, I was completely overwhelmed, but Colby stepped in and made the process smooth and stress-free. My property management team hired him for the job, and from day one, I received weekly progress reports and clear communication. Colby’s transparency and dedication to the project gave me peace of mind. He even helped me navigate things beyond the scope of the project—despite not being paid for it—simply because he genuinely cared. The second project was in 2024, and once again, I had water damage that needed urgent attention. Colby was as professional and reliable as ever, handling everything with the same level of care and precision. His attention to detail and willingness to go above and beyond were consistent, and I was completely satisfied with the outcome. I can’t say enough good things about Edgewater Restoration and Colby’s dedication to his work. Both projects were handled professionally and efficiently, and I’m grateful for the extra support he provided each time. Rob Gadbois2025-01-28Trustindex verifies that the original source of the review is Google. Colby was very responsive and helpful with inspecting my home where I had rain water intrusion on a west facing exterior wall and window. He helped identifying the issue and getting the problem solved! Thanks Colby. Adrian Otero2025-01-28Trustindex verifies that the original source of the review is Google. I want to commend Edgeline Restoration for their exceptional work during the mitigation of a water incident at my property. From the start, their team demonstrated professionalism and efficiency, taking all the necessary photos and gathering accurate information to ensure my insurance company could properly evaluate the situation. Their communication throughout the process was excellent—they kept us informed every step of the way and worked tirelessly to ensure that my wife and I received the coverage we were entitled to. They even went above and beyond in coordinating with and putting appropriate pressure on the insurance company to expedite the resolution. I highly recommend Edgeline Restoration for their dedication, attention to detail, and outstanding service. Dawnelle Carroll2025-01-28Trustindex verifies that the original source of the review is Google. We had the best experience with Edgeline Restoration. I would have been completely lost when it came to our loss due the a hot water leak under our 1930 home. Edgeline Restoration’s makes their clients best interests a priority. They listen to your questions, comments, and concerns, when it comes to their process, the insurances companies process, referrals for contractors, etc. The patience that was shown with my thousands of stupid questions were always answered calmly, thoroughly, and timely. Koodo’s to Colby for making this negative experience with the damage that was done to our house from the hot water leak, and turning it into a positive learning experience, with a positive outcome for us. His detailed and well organized process, made all the difference for us. We highly recommend Edgeline Restoration. JOB WELL DONE!!👍
The first and most important step after discovering water damage is to identify and stop the water source. This typically involves shutting off the main water supply. It’s essential for homeowners to know where their water shut-off valves are located to act quickly in an emergency.
Once the water source is controlled, contacting a professional mitigation contractor like Edgeline Restoration is crucial. Our team will quickly assess the situation and begin the water extraction process to prevent further damage.
Report water damage to your insurance company immediately and take steps to prevent further harm, like stopping leaks or covering damage. We document the loss and work with adjusters to support your claim and ensure proper repairs.
Water often hides behind walls or under floors, where it can cause serious issues. We use moisture meters and thermal cameras to detect hidden damage and develop a complete restoration plan.
Delaying water damage repairs can lead to mold growth and structural problems. Fast action helps protect your health, safety, and property from more costly damage.
After your property has been restored, taking preventive measures to avoid future water damage is important. Regular maintenance of your plumbing, roofing, and appliances can help you avoid potential problems.
Installing systems like “water cop” shut-off valves can further protect your home by automatically shutting off the water supply if a leak is detected. Ensuring proper insulation and maintaining adequate heating during colder months can also prevent pipes from freezing and bursting.
Choosing an independent contractor like Edgeline Restoration offers significant benefits. We work directly for the homeowner, without a conflict of interest, ensuring that all necessary work is completed to the highest standards, regardless of insurance limitations.
At Edgeline Restoration, we emphasize thorough documentation, including detailed reports and photos, to support your insurance claims. We believe in complete transparency, keeping homeowners informed at every stage of the restoration process.
At Edgeline Restoration, our approach is centered on clear communication and transparency with our clients. We document all interactions with your insurance company and provide real-time updates on your project. Using tools like CompanyCam, we offer homeowners access to photos and updates throughout the restoration process, ensuring that you are always informed about the progress of your property’s restoration.
When facing residential water damage in Bothell, we at Edgeline Restoration follow a meticulous assessment and inspection process to ensure effective and comprehensive service. Here’s an overview of our step-by-step procedure:
The first step in restoration is removing all standing water from the affected areas. Quick extraction helps minimize damage and reduces the risk of mold growth. At Edgeline Restoration, we use high-powered equipment to remove water efficiently and prepare the area for drying and repairs.
Materials that cannot be salvaged—like soaked drywall, insulation, or flooring—must be carefully removed to prevent further issues. We also assess for potential hazards such as mold, structural instability, or asbestos. Identifying and addressing these risks early is key to a safe and thorough restoration.
To prevent the spread of contaminants, we create containment zones that isolate affected areas. Throughout the process, we maintain clear records and communicate directly with your insurance company. This ensures that all restoration work is properly documented, justified, and eligible for coverage.
If you are facing water damage in Bothell, don’t hesitate to take action. Contact Edgeline Restoration today at 206-208-1760 or visit our website at edgelinerestoration.com to schedule a consultation. We are here to help you restore your property and provide peace of mind through every step of the process.
The water damage restoration process typically involves inspection and assessment, water extraction, drying and dehumidification, cleaning and sanitizing, and finally, restoration and repairs to return the property to its pre–loss condition.
Look out for these signs:
Water damage can escalate rapidly. Delaying restoration can lead to:
We provide services in the greater Snohomish & King’s County area. Have a restoration project in mind? Call us now!
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